We Ship UPS Ground from 10 different locations across the US to secure a fast shipment for you. Most items will be delivered within 3-7 business days, however some products can take up to 14 days to be delivered. With our low prices AND Fast shipping you are assured to quickly recieve your products. Please note we are unable to ship to APO or PO Boxes.
NO-RISK HASSLE-FREE RETURNS
QM stands behind the products we sell. Therefore, we're proud to announce our new hassle free return policy to all customers:
Every item you purchase from QualityMemorabilia must meet your standards - or you can return it within 30 days of you receiving it for a replacement, store credit or full refund* of the cost of the product, minus shipping.
Wrong part? Wrong size? Not what you wanted? No problem - we'll even pay the shipping back to you if you're exchanging an apparel item for a different size.
The following terms apply to all returns:
* Items must be in new or unused condition, including original tags and packaging - we cannot accept items that have been installed, used, worn or damaged.
* Return requests must be made within 30 days from date of delivery.
* No returns or exchanges will be accepted without an RMA number.
* Returned products must be received by QM within 10 business days from the date the RMA# is issued.
* Customer must pay for the shipping of any returned item. QM qill pay for shipping back to you for an item exchange.
* Apparel exchanges for a different size will include free shipping back to customer (first exchange only).
* All credits will be issued to the same payment method used at time of order. Fees paid for international duties, taxes and/or brokerage fees are non-refundable.
* Please email or call us for an RMA, or follow the instructions below to request a return:
1.) To request a return of one or more items in an order, login to your account and navigate to My Account.
2.) Navigate to the Completed Orders section and click on the Return Item(s) button
3.) In the next screen select the products you want to return using the Qty. to Return drop down boxes, choose the Return Reason. The Return Action and Comments are optional fields. Click on Submit Return Request.